In addition to our nearly two decades of property management experience, we have personally experienced condominium living as both renters and owners. We know what we value in a management company – personalized attention, integrity, 24/7 emergency access, fiscal responsibility, and guidance with regard to improvement projects big and small. Whether your goals are to enhance the aesthetics, function, or the energy efficiency of your property, simply enjoy it more, or all of these, we are committed to helping you every step of the way.
We’ll help you define your goals, and reach them.
Great property management means partnering with your clients to help them define and achieve their goals. We’ll get to know each other, and together we’ll work on the long- and short-term projects that are most important to you. These can include, but are not limited to:
- Prioritizing what’s most important, and developing a plan that includes long- and short-term steps to accomplish each goal
- Updating systems for maximum energy efficiency and to minimize environmental impact
- Reducing overall costs without sacrificing quality
- Maximizing the indoor and/or outdoor aesthetic appeal
- Enhancing your property’s resale potential in the present and for the future
- Working with the condo association and board to streamline communications, financials, and maintenance projects.
What will this look like?
1. Project Management: We have a large network of contractors who work locally. We act on your behalf to secure multiple bids. We’ll work with you and the contractors of your choice to identify areas to address and create the scope of work for your project. After obtaining board approval, we’ll ensure that the project is completed properly and on budget. This includes conducting onsite inspections and walk-throughs with the contractor. Final payment for the project is not released until the board has approved the work.
2. Monthly Recommendation Report: This is an important report that helps the board and residents understand the current state of the infrastructure, maintenance, and ongoing management projects, while keeping in mind future goals for the building. The report is based upon a monthly walk through that lets us identify fire, safety, security and maintenance items that should be addressed.
3. Repair and Maintenance planning: We’ll handle scheduling of fire inspections, carpet cleaning, and other common-area projects, and can also schedule individual owner projects (e.g., cleaning out drains). Creating and maintaining a schedule avoids potential long-term problems and helps maximize the life of common elements.
4. Emergency Response: This service is entrusted to an employee of Hunter Homes — not to an automated call center or maintenance person. Each emergency call is responded to promptly, as safety and security are the highest priority.
5. New Owner Information Services: Our Relationship Manager organizes informational meetings for new owners and tenants, oversees buyer and seller transactions, performs market analyses and will help develop a strategy to market your property. This important service helps new and existing owners who are new to Hunter Homes understand and navigate their building’s services better. The above covers services like making sure you have the proper keys and garage remotes, familiarizing you with the association’s policies, and the like. Our team will also make sure you are up-to-date regarding garbage and recycling requirements and so forth.
1. Accounts Receivable and Payable: We address all aspects of accounts payable and receivable. We’ll also review your building’s utilities bills to make sure that the readings quotes are accurate and not trending too high given the historical data. We’ll negotiate whenever we can to ensure you’re getting the best rate possible for each service.
2. Expense Reduction and Vendor assessment and bill analysis: We have a very large vendor network and are able to competitively bid most aspects of the expenses within the building. Insurance policies, elevator maintenance, and garbage and cleaning are just a few examples.
3. Monthly Reporting: Reconciled reporting is sent out monthly. This reporting can be sent to all owners or solely to the board members. We also offer online access to the building’s accounts.
4. Budgeting: Yearly budgeting is an important part of our service as it provides an essential plan for the building. This budget details maintenance fees, tracks expenditures, and analyzes and projects reserves based on these factors.
5. Long Term Financial Planning: Every aspect of your budget should be contributing to some project, whether or not it is a short- or long term-endeavor. By assigning a replacement cost number to all aspects of the association, a projected reserves number is created. Doing this helps owners and the Board decide how much they need to have in reserves and thus, whether their current contributions should to be adjusted to meet future needs.
1. Maintenance Dues payment programs: Timely payment of monthly maintenance dues and assessments is crucial to the health of any association. Programs like ACH transactions, credit card processing, and online payment portals make this process easy and automated. This enables the association to afford projects and pay bills on time.
2. Work order system Spot a light out? Or find a spill in the common area? Or notice garbage overflowing from last night’s celebration? You can let us know via our online portal. We’ll get right on it and let you know when the work is complete.
3. Portal Access Access our portal via our website or your smartphone. You can report a non-emergency maintenance issue, make a payment, and more.